SHIPPING & RETURN POLICY

• O&G will coordinate shipping for all customers from our factory in RI to anywhere in the continental US and Canada. Please inquire with info@oandgstudio.com for shipping outside these territories.

• Shipping cost will be included in your quote; for eCommerce products, shipping will be calculated during check-out.

• All furniture ships blanket-wrapped by special delivery; smaller items like Hardware and Accents are box-shipped via UPS or Fed-Ex.

• Shipping time is dependent on delivery location. Lead time does not include shipping time.

  • Orders are processed after receipt of payment and all final design selections. Please inquire with info@oandgstudio.com for current lead times.

• All products are made to order and cannot be returned, exchanged, or refunded.

• All deposits are non-refundable; if a change-order is required after deposit, O&G will work with the client to find the best available solution at that time.